See a Damaged or Leaning Utility Pole? Report It Free.
No app to download. No account needed. Works from your phone in about 60 seconds.
How it works
Describe the problem
Type it, speak it, or just snap a photo. Plain English is fine.
Share the location
Tap “Use My Location” or type an address. We’ll find the pole.
Submit — we handle the rest
Your report goes to the responsible utility with GPS, timestamps, and a tracking ID.
What happens after you report?
Every step is documented — you’re not handing off into a black box.
- 1
Report received
Your submission is timestamped and sealed within seconds.
- 2
Utility notified
The utility serving your area receives your report with all evidence.
- 3
Inspector assigned
A qualified inspector evaluates the reported concern.
- 4
Problem resolved
Resolution is documented with the same forensic evidence standard.
Track your report anytime at acreseal.com/status.
Your rights under Texas law
Under Texas HB 144, your utility is required to have documented processes for responding to landowner complaints about pole condition. Your report through AcreSeal creates forensic-grade evidence that your concern was submitted on a specific date with photographic proof — evidence that carries weight in any regulatory review.
Learn more about your rightsReady to report?
60 seconds from your phone. Free. No account.