A Modelled Path to HB 144 Readiness for a 15,000-Pole Texas Cooperative

How a modeled Central Texas cooperative serving 42,000 customers could use a 90-day AcreSeal pilot to move landowner complaints from email and paper into one record, and produce an export to help prepare its annual update (Tex. Util. Code §38.103(c)) from its own data.

The Challenge

With the January 2027 plan-filing date approaching — set by 16 TAC Sec. 25.63, adopted July 30, 2026 — a cooperative of this size typically has no centralized system for documenting landowner complaints, tracking field inspections, or generating the annual update required under Sec. 38.103(c).

• 1No centralized complaint tracking — reports scattered across email, phone logs, and paper forms
• 2Zero forensic evidence trail — no SHA-256 hashing, no tamper-evident records
• 3Manual compliance reporting assembled by hand from scattered records
• 4No SLA tracking — response deadlines missed without detection

The Solution

In this scenario the cooperative deploys AcreSeal as an add-on that sits under existing systems: its paper forms, email and PUCT reporting stay, and landowner complaints gain one digital record.

• Public complaint portal with GPS, photo upload, and AI photo triage that flags visible damage for staff review
• Complaint workflow with inspector assignment, SLA countdown and status tracking
• Hash-chained complaint records and audit trail, sealable per work order
• Annual update (Tex. Util. Code §38.103(c)) generation matching Sec. 38.103(c) requirements
• AI photo triage that flags visible damage types and suggests a severity for staff review